VoIP Features | PBX

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Robust VoIP Features at Every Level

image17Both administrators and end users will experience a wealth of features with GlobalTone. Below is a list of available features and capabilities.

  Corporate PBX Features
  • Administrator Portal
  • End User Portal
  • Auto Attendant
  • Call Center Queuing
  • Hunt Groups
  • Music on Hold
  • Fax to Email
  • Loudspeaker Paging
  • CRM Integration (Salesforce, Sugar, Oracle, Zendesk etc)
  • Receptionist Console
  • Holiday and after Hours Scheduling
  • E911, 411 and Caller ID Support
  • Call Recording

 

  End User Features
Incoming Calling Features

  • Alternate Numbers
  • Anonymous Call Rejection
  • Calling Name
  • Call Forwarding Always
  • Call Forwarding Busy
  • Call Forwarding No Answer
  • Call Forwarding Remote Access
  • Call Forwarding Selective
  • Call Waiting
  • Do Not Disturb
  • Find Me Follow Me
  • Selective Acceptance
  • Selective Rejection
  • Sequential Ring
  • Simultaneous Ring

Voice Mail Features

  • Voicemail to Email Delivery
  • Automated Text Transcription
  • Distribution Lists
  • Personalized Greetings
 Outgoing Calling Features

  • Automatic Callback
  • Call Return
  • Extension Dialing
  • Last Number Redial
  • Speed Dial

Call Control Features

  • Barge-in
  • Busy Lamp Fields
  • Call Hold
  • Call Logs
  • Call Parking
  • Call Traces
  • Call Transfer (Warm / Blind)
  • Directed Call Pickup
  • Distinctive Ring
  • Phone Status Monitoring
  • Shared Call Appearance
  • Three-Way Calling